Are you a business owner? Perhaps you are a CEO or in charge of employee operations within your organization or business. You probably have a lot of day-to-day chores that you must handle, and a lot of the company’s successes and pitfalls may fall on your plate. Holding a higher title within a company comes with multiple benefits, however there are course of action one must take when evaluating these roles. The added stress and requirements that come with these titles can sometimes become overwhelming.
Evaluating your role within your company should always be a must. Taking time to reflect upon your duties and obligations, and ensure you are fulfilling them on a daily and weekly basis will help you to become more successful within your workplace. Additionally, setting goals and planning courses of action will enable you to reach your full potential within the workplace. For some, it’s a necessity and without a daily game plan, the workplace can easily become unsafe and tasks may be overlooked.
For those within human resource, or safety training and development positions, it’s important that new standards and safety practices are always seeked. With the advancement and new developments that come about with the introduction of new workplace equipment, it’s important that we are staying on top of health and safety guidelines.
For instance, your company may have adopted new machinery to aid in the process of development. Some of this machinery may include three dimensional printers that help to create molds and designs that allow your customers to more easily see the types of buildings or structures you would like to develop for them. Since three dimensional printers are new for all businesses, the safety requirements behind their use may be unknown. Most businesses may easily be able to find tutorial videos and guides online, however the effects of the products use and performance may not be fully understood since the concept is new. Additionally, there may be medical side affects that come along with their use that have not been studied or developed because of the newness of the product.
Depending on the industry you are within will depend on the products that are used during production stages and development processes. For more laborious types of industries, such as jobs within the construction industry, there may be more serious side effects that come along with machinery usage. Some of these may include the release of dangerous substances like carbon monoxide and gas fumes, to more serious and physical accidents associated with equipment malfunction. Some of these types of accidents can cause serious injury, ranging from things like broken bones to traumatic brain injuries.
For non-laborious types of industries, side effects from improper equipment use can be non-physical side effects such as hearing and vision depletion. These can be from overuse of things like computers, phones, and devices that may have long-term effects on one’s health. Though the side effects of their use may not be transparent, there are still dangers that are inhibited from their use that should carefully be evaluated by the individual within the safety and training department at your organization.
The New Year
Now that it is 2017, what steps can you take to ensure your employees are safe? What newer devices did you adopt in 2016 that you should learn more about? There have been a large number of advancements within business equipment and technologies that can be further studies and developed within the new year. Take strides to do more research and develop an action plan to learn more about the equipment used within your industry or occupation. There is always room to learn more!
One of the things new businesses have to work really hard at is showing customers that they are reliable and trustworthy. Many customers will be cautious of ordering from places from which they’re unfamiliar in the worry that the business is fraudulent, after all, it’s easier than ever for criminals to knock up scam websites these days that look very professional. Thankfully there are ways that you can show customers that you are a trustworthy and functioning business. Here are a few ways you can go about it.
Well Run Social Media Accounts
Social media accounts that are properly run will show that your business is trustworthy. A large following, for example, shows that your site hasn’t just popped up out of nowhere. And quick responses to customer questions reassure other potential customers that you’re efficient and easy to get in contact with. Be sure to share and retweet reviews and positive comments, this will help to spread the word. Sharing photos that customers have taken of your products is another way to show others that people are genuinely buying and using the items that you sell. When you’re a new business, you could get the ball rolling by sending bloggers products to review for free and ask them to share on social media.
Get Third Party Reviews
Getting reviews on sites like Trustpilot and Reevoo are useful, as it can help to show the authenticity of your site and services. Facebook business pages also have the option for customers to leave reviews. These all help to show that your company is trustworthy since it’s feedback that’s clearly from real users. It’s likely to take a while to build up reviews, but if you provide good service, they will come. You could also ask satisfied customers if they would be happy to leave a review. Be aware that just as good reviews are good for business, bad ones can seriously harm your reputation. Therefore ensure that your customer service is top notch and that any queries or complaints are dealt with quickly and efficiently.
A Business Address
A business address is another way to make your business look legitimate and trustworthy. If people can see offices on Google street map and have a professional place to send mail to it sends a good impression. If you’re running your business from your home, one way around this is to use a mail forwarding service. This gives you a professional looking business address, but mail is then sent on to your actual address. The benefits of a mail forwarding address is that your customers will never know you’re working from a virtual office.
Blogging is an excellent move for your business. For a start, it helps to boost your ratings within search engines. But importantly, a well written business blog shows your site is trustworthy. It shows that you’re knowledgeable and have authority in the area you’re selling in. For example, if you’re selling clothing items you could write about current fashion trends or styling tips and advice. This is content is very share-friendly; posted on your social media accounts it encourages others to share it which equates to free advertising for you. It also helps to boost your brand’s awareness and is another layer to your business. If you’re not much of a writer yourself, you could work this into one of your staff’s job roles. Alternatively you can hire freelance writers online, provide the topic and any keywords and have original and engaging content written for you.
An app is a great way to get ahead of your competition. Right now many small and medium sized companies have not taken advantage. An app makes your business look professional, far more so than simply a website that’s been optimized for mobiles and tablets (although this is of course still important). It’s true that you have to spend money to make money, and investing in the services of an app designer to create you a good quality app is definitely money well spent.
Adding a live chat feature is another way you can assure customers of your business. It’s another way for them to get in contact and shows someone is available and ready to assist in the event of any issues. You could look into programs such as Liveperson, or opt for a free online live chat software instead. Even if they don’t actually use the service, just knowing an assistant is there and a click away can be enough to tempt customers into making their first order with you.
Every business owner has to make cuts at some point in their life, and you are no different. If you want to boost your company to new levels, you’re going to need to learn where to make cuts. Cost is the crucial factor here, and the idea of making cuts is to free up resources and finances to help the business progress. So, you have to do as much as you can to identify the areas in which you can cut costs. These are some of the areas you can make important business cuts to help the company.
Making cuts to the staff base is never a pleasant thing to have to do, and you need to work out how to do it properly. There’s a sensitivity involved when it comes to making people redundant. In fact, it might be worth brushing up on employee redundancy rights before you start so that you don’t have to worry about level reactions. You need to be professional and understanding about this entire process. Emotions are going to be running high, and you may be saying goodbye to people who’ve worked at the company a long time. Losing personnel is one of the quickest and most effective ways of freeing up money, but it’s also one of the most difficult. You should keep this as a last resort really, and focus on trying to cut costs in other ways.
Saving money by reducing the amount of stock you order is also an excellent way of making cuts. When you order stock for the business, you have to make sure you sell it otherwise you’re going to have stock lying around, and that’s a waste of money. But, it can be difficult to regulate your orders, so you’re not over ordering on the stock. This is something that can take a while for you to achieve as you need to work out sales patterns. But, you need to get to a point where you perfect your ordering, so you don’t have loads of excess stock in the business. If you can do this, you will find you save much more money as a business.
Also, you need to take a look at your general expenditure as a company. There are so many things you need to pay for when you run a business. And there are so many expenses to worry about. How can you cut costs effectively? Well, one of the ways is to make sure you reduce your general expenditure. This means through things like rental costs on your commercial premises, as well as equipment, and energy bills. There are plenty of costs to think about, and you need to make sure you do as much as you can to trim the expenditure.
These are just a few of the effective means of making business curtsy. You need to come up with ideas that will help you cut costs and help the company keep its head above water. Now that technology has increased, and outsourcing has become more prevalent, this is decidedly easier.
Wouldn’t it be great if everybody you managed just did whatever you said, turned up to work every day without a fuss and generally had the same great work ethic as you do? It would, wouldn’t it? Except for the fact that that is a dream world which will never come to pass, no matter what organisation you work for. The reality is that there will always be some people who are just plain hard to manage. They’re the people who are moody, can’t take criticism and get distracted easily by pictures of cats on Instagram. What are you supposed to do with these people, apart from throwing them out on the street, of course?
Deal With Conflict Directly – Don’t Bulldoze
Conflict is a part of everyday management. Managers who hate conflict probably shouldn’t be in the role that they are in because avoiding conflict is avoiding doing the job. The best managers are those who deal with conflict head-on, rather than try to brush it under the rug and hope that it goes away. If an employee is creating conflict, deal with it. Look for a way to find a solution, collaboratively if possible, which tries to find win-win outcomes for all parties involved. Often, even the most troublesome of employees will see reason once something has been explained to them in sufficient detail.
Get Help When Needed
Human resources is a challenging field which is why so many companies now use outsourced HR services. It’s a simple step, but one that is often neglected. Other companies are often a lot better at dealing with HR issues than you are, so let the professionals take care of it while you get back to running your business.
It’s also a good idea to ask for help from mentors. Anybody who is anybody in the business world has dealt with their fair share of difficult people. They’ll be able to offer advice on who to hire to avoid potential difficulties, as well as how to manage individual situations. Don’t just look for someone who will agree with you no matter what you say: find a mentor who will challenge you and prompt you to make the right decisions for the long-term health of your company.
Set Clear Performance Targets To Avoid Debate
It’s a good idea, wherever possible, to set minimum performance objectives for your employees. The reason for doing this is that it means that when performance targets aren’t met, there’s no room for debate. Let’s say that one of your customer service staff is consistently receiving low review scores for their telephone assistance. Having a rating system after each call helps turn their performance into something objective: it’s not about what you think, it’s about how they are performing according to dozens of customer interactions. Removing the personal element from performance evaluations helps to keep you objective and deflect employee ire.
The bottom line is that companies need to figure out whether the people working for them are assets or liabilities. If they’re assets, keep them. If not, let them go.
Selling products as a young entrepreneur has never been easier thanks to the benefits of ecommerce. These days, anyone can start a company and begin trading in a matter of days. However, lots of people just starting out will make mistakes, and so it’s sensible to get some advice. The tips mentioned today should help you to cover all the basics and refrain from overlooking anything important. Of course, you’ll still need to keep your eyes peeled and work hard to achieve your goal. There is a LOT of competition out there, and so sometimes you have to think outside of the box to stay ahead of the crowd. That is especially the case if you don’t plan to sell original items.
Get your website designed professionally
While you might have some skills in web design, you won’t create a professional site without specialist assistance. For that reason, it’s wise to make as many ecommerce agency contacts as you can during the early stages. That way, you might not have to pay top dollar to get the product you require. Make sure you spend time researching different companies before handing over your cash. Some are better than others, and you need to find a talented designer who understands your vision. Always arrange meetings and speak face to face before signing any contracts.
Create an efficient and affordable marketing strategy
Selling products online is a fantastic way to earn money. However, it’s often difficult to attract enough customers and clients. With that in mind, you’ll have to develop an affordable marketing strategy as soon as possible. Just remember that you don’t have to spend a fortune if you use social media websites and online tools. Facebook and Twitter currently offer excellent advertising solutions to their users. Buy some books, watch some videos, and learn how to use them for the best results. Best of all? There is no minimum spend, and so you don’t need a lot of cash to invest.
Expand your range of products whenever you can
If you want to make the highest profits possible, you’ll need to offer a lot of goods to your customers. As you increase your range, you should notice a boost in turnover. That is because you are broadening the number of items your customers can purchase. Make sure you subscribe to newsletters and magazines, so you hear about them before anyone else. If your competitors stock many of the same products, it’s harder for you to make a killing. In that instance, you might have to look at dropping your prices and undercutting them. Just ensure you don’t go too far and start a price war.
So long as you put those tips into practice, you should be on the road to success. At the end of the day, it’s impossible to predict all the issues you might face. However, it’s much easier to solve those problems if you have a stable foundation. So, get the basics right, and everything else should take care of itself.